Plumbworld

At first progress was slow and steady, as the details of each product were manually added to the store. But driven on by the success of their competitors, the team persisted. By the end of 2017 the eBay store was turning over around £100k a month. Then things suddenly took off with new software and a new hire driving a massive surge in sales.

In just two years, turnover rocketed to £1.2m a month – over 1000% growth – and there is no sign of it stopping.

Plumbworld’s success on eBay has been driven by its savvy use of the platform. They include all available item specifics to improve the searchability and visibility of products. They create weekly seller offers and daily deals using the promotions manager tool. And they have a strong focus on customer service with a 99% feedback rating – the highest within the industry.

Now appointed as an authorized seller for some of the biggest bathroom brands, Plumbworld’s quest to be the best in its industry shows no signs of abating.